In September 2012, CHS began a system strengthening journey at Nyeri Provincial General Hospital (PGH), to improve the hospital’s comprehensive care centre (CCC). Challenges ranging from low staffing, poor facilities, overcrowding and client privacy concerns curtailed care and treatment efforts at the hospital.
CHS provided screens and furniture to create extra room thus enhancing privacy and reducing congestion. More counsellors were hired and through the establishment of a duty rota, their distribution to cover all out-patient clinics at the facility was made possible.
Continuous mentorship and regular supervision of counsellors and other health care staff has since played a great role in promoting HIV Testing and Counselling (HTC) uptake at the hospital from 12,347 individuals in October 2012 to 21,170 in September 2013 (71% increase). CHS has completed repairs of HTC rooms which will promote counselling and testing (C&T) operations.